Customer Service Executive – Male/Females – Ludhiana

Job Responsibilities

• Generating and qualifying leads from cold calling
• Managing, tracking and following up on leads by calling them
• Conducting sales presentations through the phone and E-Mail
• Meeting monthly and quarterly sales goals in accordance with given targets
• Contact potential or existing customers to inform them about a product or service using scripts.
• Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Direct prospects to the field sales team when needed.
• Enter and update customer information in the database.
• Take and process orders in an accurate manner.
• Handle grievances to preserve the company’s reputation
• Keep records of calls and sales and note useful information
• Creating and updating activity reports

Qualification and Experience

6 Months -2 year in Sales or Tele-Marketing

Graduate or Post Graduate in any stream

The client is an FMCG Concern and job location is Ludhiana. Local candidates are preferred