Manage incoming phone calls and work on lead generation
Identify and assess customers’ needs to achieve satisfaction
Provide pricing and delivery information
Process orders, forms, applications and requests
Handle customer complaints, provide appropriate solutions and alternatives within the time limits
Keep records of customer interactions and transactions
Record details of inquiries, comments and complaints
Qualification and Experience
Graduate with 1-3 Yrs of experience into Customer Care Executive role
Excellent communication and presentation skills
Strong phone contact handling skills and active listening
Job Features
Salary | 2-3 Lacs |
Technology | Customer Handling, Customer interaction, Sales, Lead Generation |
Experience | 1-3 Yrs |
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